If you need to contact Technology Support Staff, the best way is via e-mail or by using our HelpDesk.
By phone or walk-in (in pressing situations or emergencies only):
Name Phone Location Hours Andy Jelagin 7-3855 Annenberg 344 8:30 a.m. - 5 p.m. Armando Sanchez 7-3819 Annenberg 304 9:00 a.m. - 5 p.m.
Following is a list of Multimedia Lab Software:
| Adobe Acrobat 7 | PDF Creation & Editing | |
| Adobe Photoshop CS | Image Editing | |
| Acrobat Reader 7 | PDF Viewer | |
| Apple DVD Player | DVD Viewer | |
| Appleworks 6 | Word Processor, Drawing Application, Spreadsheet, Database, Presentation Tool | |
| CatDV | Video Capture, Cataloging & Annotation | |
| DropStuff/Stuffit Expander | File Compression/Decompression | |
| EyeTV | Video Capture | |
| Fetch | FTP Client | |
| Firefox | Mozilla's Web browser | |
| Garage Band | Music Creation | |
| HP Scanning software | Image & Text Scanning | |
| iChat | Instant Messaging | |
| iDive | Video Capture, Cataloging & Annotation | |
| iDVD | DVD Content Creation & Burning | |
| iMovie HD | Video Editing | |
| iPhoto | Image Capture & Editing | |
| Internet Explorer 5.2.3 | Web Browser | |
| iTunes | Audio Playback, Organization & CD Burning | |
| Microsoft Office 2004 | Word Processor, Spreadsheet, Presentation Tool | |
| Norton AntiVirus | Malicious File Protection | |
| QuickTime 7 Pro | Audio & Video Capture, Basic Editing | |
| Safari | Web Browser | |
| SPSS 11 | Statistical Analysis | |
| Toast 6 Titanium | CD/DVD Burning Software |
Hardware
- 16 PowerMac G4s for student, staff and faculty use. Each PowerMac G4 has a minimum of 256Mbs of RAM, 30+Gbs of hard drive space and internal ZIP drives. Each station is also equipped with 20-inch Macintosh monitors, keyboard and mouse. Each station has a Sony Hi-8 video player and the ability to connect an “outside” video/audio source, via a Firewire connection.
- Two stations within the lab are equipped with CD-ROM burners. These burners can handle both CD-R and CD-RW disks. The software used for burning (creating) CDs is called Toast. This software can be found on each of the burning stations. The two stations with CD-ROM burners are; MultiLab 7 and MultilLab_BurnScan. The later also has scanning abilities, with an Hewlett Packard ScanJet Iicx, connected.
- Two other stations within the lab also have scanners. MultiLab 8 is equipped with a Hewlett Packard Scanjet 5500c scanner. MultiLab 9 is equipped with a Hewlett Packard Scanjet 4570c scanner. Each of the three scanning stations has various software to perform scans.
- One machine in the lab, MultiLab 10, has an external diskette drive attached. Another external diskette drive is connected to SESP_Burner_1, located in the Digitizing Room, next door to the lab. Each of these machines will allow the user to use 3.5” diskettes, in PC or Mac format.

