Knowledge Management

Do you relate to Dilbert's view of the work environment as endless rows of bland cubicles or are you fortunate to work in an environment that promotes creativity and flexibility? Organizations are increasingly turning to flexible work environments to decrease costs and/or improve productivity. But what does this mean to the individual employee? What are the potential drawbacks and benefits organizations need to understand?

Students, faculty, staff and alumni of Northwestern University's MS in Learning & Organizational Change Program regularly share knowledge and resources online about strategic change, leadership, knowledge management, and learning and development. Browse the April 2013 highlights from Twitter, blogs, Google+ and other online resources. Then join the conversation this spring!

Students, faculty, staff and alumni of Northwestern University's MS in Learning & Organizational Change Program regularly share knowledge and resources online about strategic change, leadership, knowledge management, learning and development and design. Browse the March 2013 highlights from Twitter, blogs, Google+ and other online resources. Then join the conversation this spring!

Students, faculty, staff and alumni of Northwestern University's MS in Learning & Organizational Change Program regularly share knowledge and resources online about transforming organizations. Browse the February 2013 highlights from Twitter, blogs, Google+ and other online resources. Then join the conversation this spring!

A February class session of  MSLOC 430 Creating and Sharing Knowledge convened three guest speakers for a panel discussion to explore challenges related to digital networked knowledge sharing. Find out what happens when everyone is simultaneously having a conversation in the classroom and on Twitter.

Students, faculty, staff and alumni of Northwestern University's MS in Learning & Organizational Change Program regularly share knowledge and resources online about transforming organizations. Browse the January 2013 highlights from Twitter, blogs, Google+ and other online resources. Then join the conversation this winter!

Students, faculty, staff and alumni of Northwestern University's MS in Learning & Organizational Change Program regularly share knowledge and resources online about transforming organizations. Review the Fall 2012 highlights from Twitter, blogs, Google+ and other online resources. Then join the conversation this winter!

Knowledge organizations commonly attempt to sustain their intellectual capital by utilizing in-house experts to train novice staff, but an expert’s ability to predict what is necessary to transfer knowledge to novice learners can be compromised by biases associated with an expert’s superior level of expertise (Hinds, 1999). Findings from this MSLOC Capstone study suggest that experts misdiagnose novice learning needs and though they usually attempt to adjust content to accommodate the novice learner, those adjustments are less successful than the experts perceive.

Students, faculty, staff and alumni of Northwestern University's MS in Learning & Organizational Change Program regularly share knowledge and resources online about transforming organizations. Review the August/September 2012 highlights from Twitter, blogs, Google+ and other online resources. Then join the conversation this fall!

The leader of a team plays a critical role in facilitating knowledge sharing. This article looks at the role of leadership and trust in knowledge sharing and makes recommendations that can be used to increase knowledge sharing within organizational teams.

Being able to recognize, interpret and convey the significance of patterns in massive amounts of data is critical to organizational success.