Northwestern University School of Education and Social Policy Faculty and Staff Resources

Computer Services

Help Desk

Need IT Help? Open a Help Desk Ticket. Email Help Desk at

Help desk ticket service allows you direct communication with the IT team, to ensure your issue is resolved in a timely and efficient manner.

File Sharing

The School of Education and Social Policy provides all faculty and staff with a Box account to store, share, and access your files online.

>> Follow this link to connect to Box for file sharing.

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Printing, Copying, Scanning

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Printing, copying and scanning services are available to all faculty and staff. Access to these functions is controlled via NetID authentication. Login instructions are posted at each unit.

There are two multifunction devices available on each floor in Annenberg Hall with office space. On the first floor the units are located in room 116 and room 143. On the second floor they are located outside offices 217 and 238. On the third floor they are located in room 322.

All multifunction units offer the same functionality including duplex printing, collating, stapling, and scan to email.

The School of Education and Social Policy does charge for prints and copies at a comparable, or slightly higher, rate to external services. The copiers are not considered "high-volume" machines; if you have a large print or copy job, it is recommended that you send it out to an external printer, such as Quartet or Kinkos.

If you experience any issues utilizing these services please email to open a help desk ticket

Lync Instant Messaging

Learn more about intalling and using Lync for instant messaging, the NUIT supported collaboration system. To get started visit the NUIT Lync installation page.


Application Management

SESP IT uses the LANrev software to keep software applications up to date on your computer, whether you are running Mac OS X or Windows. You will always have up-to-date versions of your software applications and plugins without having to update manually.

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