Northwestern University School of Education and Social Policy Faculty and Staff Resources

Web-Based Services

Help Desk

Need IT Help? Open a Help Desk Ticket.
Email Help Desk at

Help desk ticket service allows you direct communication with the IT team, to ensure your issue is resolved in a timely and efficient manner.


SESP IT maintains an Apple wiki server that hosts a number of wikis, from the IT documentation wiki which contains useful how-tos on many of the resources we offer, to private wikis for small groups to use for collaboration. You must have an active NetID to access the wiki server. To request a wiki, email to open a help desk ticket.

>> Navigate to the SESP wiki/blog site.

wiki blog server

Course Management System

The SESP Course Management System is used to schedule courses for all SESP programs. Please contact Russell Gillespie for access.

>> Navigate to the Course Management System.

survey monkey


Using your NetID, you can use MachForm to help you create professional-grade forms with maximum compatibility. Works great on desktop computers or mobile/touch devices (iPhone, iPad, Android devices). The all for building tool allows you to create forms easily using drag and drop interface. No coding knowledge is needed. You can share the results with others too.

>> Email to request access.

mach forms

Room Reservations

A room reservation system for Annenberg Hall is available at the link below. For access, please contact Gemma Waaland.

>> Navigate to the room reservations site.

room reservations

Virtual Computer Lab

A number of Windows-only applications can be accessed on a Mac computer via our remote desktop Thin Client system. Among the applications available are NVivo, SPSS, Stata, atlas.ti, HLM, Transana, Inqscribe and Comprehensive Meta Analysis. For more information on how to access the system, please read our documentation page. For more information please email help desk at

Listserv E-mail Lists

NUIT hosts and maintains the listserv software used for managing e-mail lists. For help with requesting a new e-mail list, please email to open a help desk ticket.

>> Navigate to the listserv site.

listserv email list

My SESP Online Profiles

SESP faculty, staff and PhD candidates should keep their online profiles updated. The profile system itself offers integrated help documentation on each page that can aid you in keeping your profile up to date; just look for the "HELP for this page" link in the top right navigation.

You can also learn how to edit your profile by going to the Communication page of this site.

>> Navigate to the My SESP profile site.

mysesp profiles