Pi Wen Looi

Dr. Pi Wen Looi

Manager, Ernst & Young, People Advisory Practice , Ernst & Young
Instructor, Master of Science in Learning and Organizational Change Program


Pi Wen plays in the intersection of strategy, research, and design. She is passionate about design thinking and human-centered service design.  As an experienced consultant, she has helped clients turned employee insight into action, facilitated action-planning workshops, and provided guidance to leaders for successful organizational changes.


Currently, Pi Wen is a manager at Ernst & Young’s People Advisory Practice in New York. She uses a lean six-sigma and design thinking methodology to help clients find innovative solutions, improve efficiency, and business results.


Prior to EY, Pi Wen was the founder and president of Novacrea Research Consulting, a boutique consulting firm specialized in employee engagement surveys and action planning.  She was named one of the most important voices in employee engagement by TechnologyAdvice and the head judge of the first-ever employee experience Hackathon in San Francisco.



Year Degree Institution
PhD, Applied Quantiative Psychology Ohio University
MS, Mathematics National University of Singapore
MS, Applied Quantitative Psychology Ohio University

Research Interests

Employee engagement and workspace design

Last Updated: 2018-12-21 11:34:54